With a progressive approach to "Good old fashioned service" We strive to keep our clients well informed at all times.
Covid 19 Stage 4 Restrictions
As of Thursday 6th of August we remain open for essential repairs to garage doors. Your garage door is part of the lockup security of your home. Any issues that pose a risk to security & safety are able to attend to this which includes the following;
- Breakdowns (Incl Motors & Doors)
- Replacement Doors (Damaged or not working)
We will not be doing routine or scheduled maintenance, Warranty servicing, Quotes for new doors (Unless damaged) and non urgent repairs. We have set all automated on hold and will resume them when we are allowed to so so.
What are our customers saying?
Our CRM collects feedback from clients live
We love online communication. With a progressive approach to good old fashioned service, our online booking system is still run by our company. We can provide faster easier and more informed quotes with the ability to upload photos straight from your phone.
If you love SMS and email, we do to. Our booking system sends precise information, GPS tracking of staff arrival, reminders and confirmation texts. We also text and email quotes, receipts and brochures and you can communicate with us in our online job console to keep you well informed in the simplicity of SMS.
We have embraced this online system and we love it and have had great response from our customers and new and exciting features as we progress keeping you informed every step of the way.
No accounts to sign up to, just simple efficient communication.
Simply click the button below to our online form and provide as much information as you can and we will be in contact ASAP.
Point Cook Door Service "The Best in the West" for garage door servicing, installation and repairs across Melbourne's Western suburbs.
We specialise in garage door repairs and maintenance, garage door servicing, garage door automation and new garage door installations for residential properties.
Our specialised trained technicians offer prompt and reliable service, great customer service and full warranty and backup support.
We know our customers will be happy with the choice of products we sell. If you need to replace your operator, choosing a brand name product with backup support is vital.
We recommend general servicing to be completed every 24 months, to ensure correct running conditions and to prolong the life of all running components of your garage door.
We provide repairs and maintenance to all brands of garage doors and operators. We provide emergency call outs and endeavour to provide same/next day service for our clients.
WHAT OUR CUSTOMERS SAY
“Couldn't be happier with the service I've received from this company. I have used them on two separate occasions now and both times I found them to be prompt, professional and very reasonably priced.”